Office 365 Management

Course Overview

Office 365 Management introduces the key components of Office 365, focusing primarily on Exchange Online, SharePoint Online, and Microsoft Teams. The course then examines how to move an organization to Office 365 by targeting network requirements planning, service setup, and hybrid deployments for Exchange Online, SharePoint Online, and Skype for Business. The course then examines what it takes to migrate an organization to Office 365, including how to clean up Active Directory, how to plan for mail migration, as well as performance and network considerations when migrating mail.

The course then introduces Office 365 clients, including mobile clients and Office online. You will learn how to configure client connectivity to Office 365, including automatic client configuration, as well as how to configure the DNS records that must be maintained to support automatic client configuration. You will then examine Outlook clients and how to configure multi-factor authentication, as well as how to troubleshoot client connectivity issues.

The course then transitions to managing client-driven installations, with a focus on Office 365 ProPlus licensing, activation, and update options. You will then learn how to manage centralized Office 365 ProPlus deployments, which involves configuring Office 365 ProPlus with the Office Deployment tool and deploying Office 365 ProPlus using Group Policy.

From there the course moves into Office Telemetry, where you will learn about the data that is collected by Office Telemetry and how to plan for Telemetry. The course then examines how to install and configure Office Telemetry, as well as how to perform custom reporting in the Telemetry dashboard. The course concludes with a discussion on Windows Analytics, including how to configure Analytics and how to enroll devices in Analytics.

What You’ll Learn：

Introducing Office 365
Moving an organization to Office 365
Configuring your Office 365 Tenant
Configuring Office Client Connectivity to Office 365
Managing user-driven and centralized Office 365 ProPlus deployments
Configuring Office Telemetry
Configuring Microsoft Analytics

Prerequisites

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.

Course Staff

George Schweigert

Software Engineer

Microsoft

George Schweigert is a Software Engineer with Microsoft Worldwide Learning where he manages both the Microsoft 365 Enterprise Administrator and Microsoft Exchange 2019 tracks. George has over 14 years of experience in the IT field in both the private and military sectors. He transitioned from his role in the military as an IT Admin to becoming a Customer Support Engineer supporting Office 365 small to mid-size businesses. Prior to joining Microsoft, George was an Exchange Escalations Engineer for Premier Enterprises with a minimum base of 10,000 users.

Tony Frink

Senior Content Development Manager

Microsoft

Tony Frink is a 36-year veteran of the IT industry, with a background in ERP technologies, Microsoft Dynamics CRM, Microsoft Office, and Microsoft 365. He spent the first 18 years of his career in ERP software development and professional services management. He has spent the past 18 years with Microsoft and is currently a Senior Content Development Manager on the Cloud Productivity team at Microsoft Worldwide Learning. He is responsible for developing training content for Microsoft 365 and related Office products.